With the information I provided in previous blogs, you should confident in controlling the outcome of an accident. However, you will still need to choose a repair facility to fix your vehicle.You may want to be pro-active and check out shops in your local area before you need it. Most accidents happen within 10 miles of your home. My suggestions are to first ask your family and friends who they have used in the past and how satisfied they were with their overall repair experience. Second, check out shops on social media. There is a wealth of information available at your finger tips. Case in point, my blogs ! Thirdly, I would advise visiting a few shops and ask the owners or staff a few questions. Ask about their training and certifications and see where you feel the most comfortable having a repair done.
            In New York State, the final choice of where a vehicle will be repaired is the owners decision. As such, the repair authorization and review of the damage repair estimate is also the owners responsibility. Many insurance companies advertise they will take all the worries out of the repair process UNTIL there is a problem. Then in many cases customers are told, "you chose the shop, we can't help you".
          Ask the shops you call or visit about their warranty policy and what it covers and if they will provide you a copy in writing. Any qualified shop should be happy to discuss and provide this to you. Let me know if this has ever happened to you. Have ever felt patronized by an insurance company during an accident claim? Have you ever felt you were being brushed off or taken advantage of by a repair shop, for either collision or mechanical services ? No names are necessary, just situations. We'd like to help !